Non existing customer service!!!!

Same claim, still no verdict/ feedback. Claim submitted on 19-April, contractors came out to quote. Then Standard Bank assessor came out to my property on 11-May

It is now 64 days (64 DAYS!!!!!) since the internal assessor was at my property and still he hasn't been able to complete his report to finalize the claim. And the only response I got was: "we are waiting for the final report, we apologize for the delay"

This is no longer acceptable!!!!!!!!!

Someone or more than one person at Standard Bank is not doing their job!!!!!

UNACCEPTABLE!!!!

I've emailed ALL possible departments, people, management and nobody can give me answers!!!!

This is pathetic and the worst customer service EVER!!!!

Standard Bank, sort yourselves out!!!!