Non- existent Service from Standard Bank Insurance.

My first review about Standard Bank Insurance was just over a week ago. Since then, a contractor was sent to my property on Tuesday 16 June 2020. I have sent in all documentation as requested, but no assistance at all. I have sent way more than 30 emails to different people (Whose names will now be revealed to the Ombudsman) at Standard Bank and only Mr Mahommed Shaffee Khan rep**** by saying that he will engage with the senior and requested they provide feedback asap. Not a single reply from anyone else, although I did receive "READ" receipts from many of them. Every single e-mail sent to Caroline Taylor stays unanswered, although she is the Claims Consultant for my claim. Emails to her seniors, Team Leader Candice Jonkers and Manager Vumile Njamile, stay unanswered as well. As nobody at Standard Bank is prepared to assist, I will now do whatever it takes to expose these people and the companies they work for, until I get a reaction and assistance from them. Should it requires a lawyer and court proceedings, so be it...!!! Please note that my insurance is paid up to date and that I have comp**** with the terms and conditions regarding the requested documents...