NO SERVICE AND STD BANK INSURANCE JUST DOESN'T CARE !!!

So Standard Bank's appointed geyser contractor determined that my geyser is indeed leaking water. Well hello there ! You did not believe me when I made a claim ?!?! I also reported that the geyser DOES NOT PRODUCE any hot water.

The geyser was inspected and found indeed faulty at 8:15 this morning. So they sent the proof of to the manufacturer since the geyser is still under warranty.

So now SB's hands are clean. BUT I am STILL with a leaking geyser and WITHOUT hot water. Am I going to spend the WHOLE weekend without hot water ?

Are you not supposed to follow and make sure the manufacturer does actually replace the geyser ?

Pathetic guys !!!