WN
Wimpie N
1 reviews | Active since May 2023
28 Apr 2026, 14:15
No Service
I've been battling for weeks trying to submit a claim, I've tried calling, I just get referred to different departments then I get stuck in a queue, I've tried sending emails to the claims department and also no feedback and we sit with serious issues, leaking roof, water damaged kitchen with black mold, gate motor blew which we had to replace due to a security risk.
I've been trying for a month now just to get a hold of someone, and now the claim would most likely be rejected due to time constraints
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Replies (1)WN
Wimpie N's updateReviewer Update
08 Aug 2026, 10:10Honestly I do not know what to do anymore, I've raised my complaints and asked for help in April.
This was supposedly escalated, 1 claim was rejected, however, they closed the wrong claim, our kitchen is falling apart from water damages and we have black mould forming. I keep trying to get a hold of standardbank and it is always the same issue.
Does anyone even work in the claims department. I should honestly just move my bond insurance and everything away from standardbank because this is absolutely one of the worst service I've ever received..
This was supposedly escalated, 1 claim was rejected, however, they closed the wrong claim, our kitchen is falling apart from water damages and we have black mould forming. I keep trying to get a hold of standardbank and it is always the same issue.
Does anyone even work in the claims department. I should honestly just move my bond insurance and everything away from standardbank because this is absolutely one of the worst service I've ever received..
WN
Wimpie N's update08 Aug 2026, 10:10
Reviewer Update
Honestly I do not know what to do anymore, I've raised my complaints and asked for help in April.
This was supposedly escalated, 1 claim was rejected, however, they closed the wrong claim, our kitchen is falling apart from water damages and we have black mould forming. I keep trying to get a hold of standardbank and it is always the same issue.
Does anyone even work in the claims department. I should honestly just move my bond insurance and everything away from standardbank because this is absolutely one of the worst service I've ever received..
This was supposedly escalated, 1 claim was rejected, however, they closed the wrong claim, our kitchen is falling apart from water damages and we have black mould forming. I keep trying to get a hold of standardbank and it is always the same issue.
Does anyone even work in the claims department. I should honestly just move my bond insurance and everything away from standardbank because this is absolutely one of the worst service I've ever received..