WK
Wentzel K

1 reviews | Active since Jul 2012

30 Jan 2018, 10:38

NO RESPONSE FOR 2 MONTHS

Good day

Logged a claim with Standard Bank, a contractor was assigned to quote for building repairs.

Since then, I haven't received any feedback. I tried calling the call center numerous times with no luck on getting through. I requested call backs with no luck. You can not log a complaint on the Standard Bank online portal as there is a bug on their website.

I am not sure if Standard Bank Insure still exist!

0
Replies (1)
Standard Bank Insurance
Standard Bank Insurance's reply27 Mar 2018, 12:21
Official

Thank you for allowing us the opportunity to look into your matter.

Your concerns was noted and escalated to our management team to address accordingly.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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