MB
Marlon B
1 reviews | Active since Dec 2017
29 Dec 2017, 14:40
No response
We lodged a claim early in November 2017. We have tried to contact the call centre 4 different occasions, each time held on for 22 to 25 minutes with no reply. Even the "self help " emails are not being responded to. Two words-- pathetic service- from Standard Bank Insurance.
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Standard Bank Insurance's replyOfficial
22 Mar 2018, 13:21Thank you for allowing us the opportunity to look into your matter.
We trust your concerns was addressed to your satisfaction.
Thank you for being a loyal customer.
Regards
Complaints Resolution Team – ***
***
Standard Bank Insurance's reply22 Mar 2018, 13:21
Official
Thank you for allowing us the opportunity to look into your matter.
We trust your concerns was addressed to your satisfaction.
Thank you for being a loyal customer.
Regards
Complaints Resolution Team – ***
***