WB
Warrick B

1 reviews | Active since Sept 2016

07 Oct 2025, 10:17

No insurance assistance

Seems it's impossible to get hold of standard bank when you need them. I have a geyser Issue and everytime we phone the call drops. And then no one gets back to us. So how do I claim standard bank? Or should I rather look at moving?

0
Replies (2)
WB
Warrick B's update07 Oct 2025, 12:01
Reviewer Update
I'm now being told that my policy has been cancelled. How does that happen. I have my home loan with you and you leave me uncovered?
WB
Warrick B's update07 Oct 2025, 13:35
Reviewer Update
So after a few phone call it has been established that Standard Bank has just decided to leave me uninsured even while having my home loan through them. People please be Very careful when dealing with these guys. It seems their systems are very broken. The one department do's not know what the other one is doing and the client ends up in trouble. Thank goodness it's only a geyser Issue that got me to realise this and not a burnt down house. Very very bad. Will do another review to bring the Star down to one