No(in)surance

<p>Ive had nothing but communication fails with this Standard bank insurance. Im frustrated and I cant wait for a resolution on this matter so I can decide whether to end my policy with them or remain and receive this kind of service. It hasnt changed in 3 years and I bet its not going to until the management themselves are changed because clearly they are just as guilty as everyone else there.</p> <p> </p> <p>1 geyser claim does not take 2 months to close. Its not rocket science guys to either say yes or no to outstanding work. I have had the same issue with my malicious damage claim with standard bank insurance a few years ago and thats not sorted out yet. So, I would appreciate some kind of feedback from someone there if they have the decency to or if not an email or if not that maybe a smoke signal.</p> <p> </p> <p>I resorted to social media in the hope it would make a difference but clearly they arent perturbed by brand reputation so this is my next step. I will gladly attach the conversations Ive had thus far and you can check the number of times ive called since the start of this claim but you havent called me back yet.</p> <p> </p> <p>Palesa said in an hour , she is still discussing the matter with her manager a few days later.</p> <p> </p> <p> </p>