No Concern for Flooding Home and Water Wastage

<p>We had a burst pipe/geyser in our home. We called and logged a claim with Standard Bank Insurance. They said they would call back asap...that took a few hours. I mentioned the urgency as the ceiling and flooring are all wooden finishes and its important that a plumber come out asap. Its more than a day later and still nothing. I just keep getting sms notifications but no contractor...which is nothing new as Standard Bank/ABSA use these plumbers that are so busy they let clients wait days and days before coming out. We notified them today and have instructed our own qualified plumber to tend to the problem.</p> <p> </p> <p>In this day when there is a water shortage these guys are not concerned in the least bit.</p>