No Action or Feedback on Insurance Claims.

The Claim was Registered on 18 November 2015 and I have not yet had an update or any communication from Standard bank Insurance regarding my claim. <br> The Contractor - Builder - I Q Construction has not yet supp**** any feedback regarding their assessment late in 2015. This claim is aging with no response from insurance provider or service providers. <br> The Contractor - Flooring - have been following up weekly to complete repairs, but cannot continue due to construction work that is not yet completed or scheduled. This contractor is also complaining as they are also not receiving feedback regarding this claim. <br> I am not getting any answers on complaints lodged on the system either. My house is in a terrible state and I had to move all furniture from the affected areas. This is now becoming problematic and very uncomfortable.<br> <br> This really pathetic with Claim that was lodged in November 2015 and it is 2 February 2016. No response, no follow-up, no feedback.