1 reviews | Active since Oct 2016
Nightmare Insurance Company
Dear Standard Bank,
I am writing to express my extreme dissatisfaction with the service I have received from both Farber Coachworks and Standard Bank Insurance Complaints department.
In December, I had a minor accident and filed a claim with Standard Bank Insurance. However, I was forced to take my car to Farber Coachworks, which has been nothing short of a nightmare. Since then, I have been facing a litany of issues that have left me frustrated and disappointed with the level of service provided.
Despite being assured that my car would be repaired within a reasonable time frame, it has now been four months, and my car is still not fixed. I have been sent from pillar to post, with both Farber Coachworks and Standard Bank Insurance refusing to take responsibility for the substandard service I have received.
To make matters worse, after the supposed "fixing" of the car, it now looks worse than when it was in the accident. I am at a loss as to what to do, and I feel that I have exhausted all avenues in trying to resolve this issue.
I am disappointed that Standard Bank Insurance, a company that I have trusted and re**** upon for years, has failed me in this way. I am now faced with the prospect of having to pay for the repairs out of my own pocket, and I feel that this is completely unjust.
I request that this matter be given urgent attention, and that a satisfactory resolution be provided as soon as possible. I look forward to your prompt response.
Sincerely,
Ryan
