HC
Hylton C

1 reviews | Active since Jul 2011

22 Feb 2016, 09:08

Moving NOWHERE

My father passed away in 2012 and the executors wound up the estate and provided documentation to SBIB requesting the householders and vehicle insurance policy be transferred to the remaining spouse.<br> <br> FOUR YEARS later, after additional documentation was supp****, the insurance policy is STIL in the DECEASED name, yet SBIB happily take their premiums from the spouses a/c.<br> <br> No claims will be allowed without the deceased request, and since he was cremated....good luck<br> <br> So Standard Bank are *****ing from a widow as there is no way for her to claim on the Household and Motor policy she is paying for each month.<br> <br> DISGUSTING

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Replies (1)
Standard Bank Insurance
Standard Bank Insurance's reply22 Feb 2016, 13:17
Official
Hello hylton,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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