Mixed Reviews for Standard Bank Insurance

This is a mixed review. I was able to contact Standard Bank insurance very easily over the weekend to report that the recent rains had caused damage to my house. The person I spoke to was efficient and very reassuring.

Thereafter, it has been downhill. I received a phone call from someone whose English is so bad, I wonder if they are even from an English speaking country. Their pronunciation is worse than what I have encountered in numerous non-English speaking countries on different continents. This morning I got another phone call, where once again the person was struggling unbelievably to speak English and I was struggling to make out what they were saying.

On the plus side, they did SMS me in a most efficient manner to say who is coming to see me. I hope that person is able to understand me and I them so that this claim can be dealt with correctly, so that any and all damage is identified and rectified so this issue with the rain can never reoccur.