Misleading me

<p>I have been covered with standard bank insurance brokers since May 2016 so begining of March and April they couldn"t debit as i have problems with my back i called them on the 6th of April this year after i recieved an email from them that my cover will be suspended and i asked for their banking details and reference number and their adviser advised me that i cannot pay in and they cannot redebit me on the same day as i do not bank with standard bank and and she said i should rather wait for them to redebit on the 1st of May but said should anything happen to the car i should pay the arrears first before a claim could be admitted now i have an issue corncerning the car and need to fix my account with them as well and now they are telling me that my insurance is cancelled but no one called nor sent an email to confirm that my insurance is cancelled what should i do now? i need them to sort this out by today. Irritated Manoko</p>