misery to the core

<p>I have been a vehicle accident that wa snot my fault. 11/04/2017. i have logged a claim and practically did the job of the attorneys, insurance and legal department to help my claim go faster.even paid for a police report and have witnesses,and provided all the required information infact more that what is required.It is a month later and nothing has been finalised. i feel trapped as there is nothing else i can do.im getting a no direction process of bits and pieces beinn done to final;ise my claim.quiick to take your monthly installments but when its time to deliver a loophole process falls in to delay and avoid finalisation.I am disgusted in the manner my claim is taking so long and handled,yet they already recovered their money from the 3rd party involved, but their customers must suffer.PUT YOURSELF IN MY SHOES AND UNDERSTAND THE FRUSTRATION AND STRESS..Would you tolerate half of what i have to put up with if you were a customer.</p>