BJ
Bianca J
1 reviews | Active since Jul 2014
03 Jan 2018, 14:40
Its never about wrong or right party
Worst experience I have received in my life
Helpful (0)
Replies (6)0
Replies (6)BJ
Bianca J's updateReviewer Update
03 Jan 2018, 16:01Thank you I will appreciate feedback
BJ
Bianca J's update03 Jan 2018, 16:01
Reviewer Update
Thank you I will appreciate feedback
BJ
Bianca J's updateReviewer Update
05 Jan 2018, 15:53On 5th January 2018 I have seen Arangies Inc. Attorneys it was unsuccessful spoke to spoke to Lindsay from liability I told her it was unsuccessful and that im still not happy Tania fromArangies Inc. Attorneys was also not very helpfull in the matter I have asked her why her client didn't stop at the stop street or at the middle man because if she did stop at both place the accident could have been prevented her answer to me why must she stop at the middle man she dont stop there so why must the client its my responsibility to look out for the other vehicles so yes it is my responsibility and I did look but so must there client also look out and not just drive and feel happy and think she will not cause an accident I got the disclaimer terms and conditions of her policy at Standard bank and there is a lot of points that Arangies Inc. Attorneys did not look at on a legal matter she also stated they went on what the law said but couldnt tell me what the law said only that she has sent it but email so Standard bank leave me no choice but go further in the matter what im going to do on the 8th January 2018 im really disappointed in Standard bank insurance for the way they have resolve it and the communication of how they speak to a person is worst I have an accout at Standard bank and will close my account I dont want to be part of a bank that doesn't care
BJ
Bianca J's update05 Jan 2018, 15:53
Reviewer Update
On 5th January 2018 I have seen Arangies Inc. Attorneys it was unsuccessful spoke to spoke to Lindsay from liability I told her it was unsuccessful and that im still not happy Tania fromArangies Inc. Attorneys was also not very helpfull in the matter I have asked her why her client didn't stop at the stop street or at the middle man because if she did stop at both place the accident could have been prevented her answer to me why must she stop at the middle man she dont stop there so why must the client its my responsibility to look out for the other vehicles so yes it is my responsibility and I did look but so must there client also look out and not just drive and feel happy and think she will not cause an accident I got the disclaimer terms and conditions of her policy at Standard bank and there is a lot of points that Arangies Inc. Attorneys did not look at on a legal matter she also stated they went on what the law said but couldnt tell me what the law said only that she has sent it but email so Standard bank leave me no choice but go further in the matter what im going to do on the 8th January 2018 im really disappointed in Standard bank insurance for the way they have resolve it and the communication of how they speak to a person is worst I have an accout at Standard bank and will close my account I dont want to be part of a bank that doesn't care
BJ
Bianca J's updateReviewer Update
05 Jan 2018, 15:54Just an compliment to Lindsay she did understand my point and try to assist where ever she could
BJ
Bianca J's update05 Jan 2018, 15:54
Reviewer Update
Just an compliment to Lindsay she did understand my point and try to assist where ever she could
BJ
Bianca J's updateReviewer Update
08 Jan 2018, 08:30On friday the 5th January 2018 I ask Tania the first question if she have the accident report she told me yes they do have it because im seeing my lawyer today I asked her this morning if I can have copy of the report this is my email and her reply
Good morning Tania hope you had a nice weekend . Can you please provide me with a copy of the accident report please I will appreciate .
Have a nice day.
Regards
Bianca Jordaan
Good day Bianca
Kindly note that although I advised you that I am in possession of the Police report, I confirm that this was an error on my side, as we are not in possession of same.
You may obtain a copy of the police report from the Police Station.
Tania
From: bianca jordaan **********
Sent: 08 January 2018 07:26 AM
To: Tania Chapman
Subject: 5
So now is my question how did they resolve the case without an copy of the accident report
BJ
Bianca J's update08 Jan 2018, 08:30
Reviewer Update
On friday the 5th January 2018 I ask Tania the first question if she have the accident report she told me yes they do have it because im seeing my lawyer today I asked her this morning if I can have copy of the report this is my email and her reply
Good morning Tania hope you had a nice weekend . Can you please provide me with a copy of the accident report please I will appreciate .
Have a nice day.
Regards
Bianca Jordaan
Good day Bianca
Kindly note that although I advised you that I am in possession of the Police report, I confirm that this was an error on my side, as we are not in possession of same.
You may obtain a copy of the police report from the Police Station.
Tania
From: bianca jordaan **********
Sent: 08 January 2018 07:26 AM
To: Tania Chapman
Subject: 5
So now is my question how did they resolve the case without an copy of the accident report
Standard Bank Insurance's replyOfficial
22 Mar 2018, 13:30Thank you for allowing us the opportunity to look into your matter.
Your concerns was noted and escalated to our management team to address accordingly.
Kind regards
Complaint Resolution Centre
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Standard Bank Insurance's reply22 Mar 2018, 13:30
Official
Thank you for allowing us the opportunity to look into your matter.
Your concerns was noted and escalated to our management team to address accordingly.
Kind regards
Complaint Resolution Centre
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BJ
Bianca J's updateReviewer Update
22 Mar 2018, 16:293months later and you guys want to respond its too late my laywer will be in contact soon
BJ
Bianca J's update22 Mar 2018, 16:29
Reviewer Update
3months later and you guys want to respond its too late my laywer will be in contact soon
