1 reviews | Active since Oct 2012
Is Standard bank insurance ******** it's customers?
I delinked my building insurance premium from my bond repayment installment. Confirmed and following month first separate premium went off. The bond repayment was NOT adjusted. I then called and emailed to no avail. 12 May I got an apology from Gillian Magascan for delay. This is besides my calls inbetweeen. Subsequent, I sent an email on the 13 May requesting they terminated my insurance. That email was circulated a few time within Std bank from department to department. I called and even today to establish that request not done and if at all, the agent tells me I need 30 days notice starting from today!!! REALLY!! I want out Standard bank, Renasa is waiting for my business. I want my refund and termination PLEASE.
Standard Bank Insurance Brokers | HOC Administration
Standard Bank Insurance Brokers | HOC Administration
Good day Sindiswa Mondi
Thank you for your e-mail regarding your insurance enquiry.
I do apologise for the delayed response as we are experiencing high e-mail volumes.
It is my pleasure to advise you that I have forwarded your e-mail through to our Insurance Department as they are best equipped to assist you with your query.
If you wish to contact them directly, their contact details are:
- Telephone number: ***
- E-mail address: ***
You will receive feedback directly from the Insurance Department.
Good day Sindiswa Mondi
Thank you for your e-mail regarding your insurance enquiry.
I do apologise for the delayed response as we are experiencing high e-mail volumes.
It is my pleasure to advise you that I have forwarded your e-mail through to our Insurance Department as they are best equipped to assist you with your query.
If you wish to contact them directly, their contact details are:
- Telephone number: ***
- E-mail address: ***
You will receive feedback directly from the Insurance Department.