IS STANDARD BANK BANK RUPT?? POOR SERVICE

And on Friday yet again i take Standard bank call 19h00

And after 30 Minutes still the same story... waisting my time!! Ooo sorry i cant help you, i will escalete the problem

Really !!! Still cant use my Standard bank cheque card ....

LS

07 Nov 2024 at 08:58 IS STANDARD BANK BANKRUPT? POOR SERVICE Im a prestige client for 30years

My cheque card expired end Aug 24. They sent me a new card. But it DOESNT work. I stand like an idiot in a shop as the card keeps on declining. It is now TWO MONTHS LATER, 4 different cards deliverd to me AND STILL the cards do not work in a shop and now not even online. They now force me to use my credit card ... the only way to shop. IS STANDARD BANK BANKRUPT ??? The just make money out of clients now. Quickly to take monthly fees and intrest on the credit card

All they do is phone , no one knows what is going on Reply (3) Standard Bank’s reply 07 Nov 2024 at 09:06 Dear Lizelle,

Thank you for contacting us for assistance.

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.

This matter will be escalated to our Prestige banking team.

Please on the lookout for our call.

Kindest regards, Standard Bank Hello Peter Team *********** Lizelle S’s reply 07 Nov 2024 at 15:34 please DO NOT CALL ME!!!! AS this is all Standard bank can do ... for TWO MONTHS NOW and nothing is getting resolved! Standard Bank’s reply 07 Nov 2024 at 17:49 Good day Lizelle

The matter is being treated as a priority and our team is ensuring that it is resolved timeously .

We will revert with feedback as soon as possible .

We appreciate your patience.

Kindest regards Standard Bank Hello Peter Team ***********

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