******* INSURANCE FROM STANDARD BANK

I’m yet again troubled by Standard Bank, I called in for insurance claim because my garage door had collapsed whilst opening it, therefore I reported this on the 21st April 2024- I was then told that a service provider will be contacted by its regards to my matter. The entire week from Monday I was calling twice a day, only for my request to be submitted on Wednesday- and when I called the service provider they had a query with regards to the distance and secondly, they said Standard Bank had only just contacted them that day, which means for straight two days I was being **** to. The service provider said on Thursday morning that traveling was approved by their superiors; but I waited the whole day and on Friday too- without any communication and not even once did Standard apologize. Now I’m paying hefty amounts for an insurance that gives me the run around everytime I have a claim, and I’ve been a loyal client for years with an excellent track record- and now I am kindly just dealing with you guys kindly, but if push comes to shove I will then have to escalate the matter because the money deducted is not a favour but hard earned money. It’s tiresome at this age to have to then use extra funds, to buy airtime and call.

Now I’m getting ******* delays from the appointed service provider