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Nathoma S
1 reviews | Active since Apr 2021
28 Aug 2024, 08:59
Insurance deceiving us not to pay out or fix
In 2021 my bedroom roof collapsed in the middle of night while we were asleep over us. Claim was rejected due to wear and tear but I only been in the home for 24 months. I have been fighting this claim rejection since as it is going to R50 000 to R100 000 to fix out of my pocket. Two weeks ago when we had the heavy rains and wind my top lounge roof started to leak and put in another claim and it was rejected again for wear and tear. The assessor went onto my roof and now the roof is 5 times worse and leaking everywhere. I filled in a complaint but seems wear and tear is how they get out of paying out.
It is horrible paying insurance and for nothing
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Nathoma S's updateReviewer Update
28 Aug 2024, 10:14I really hope this ger resolved. Its been a battle for 3 years since my roof collapsed and still in that condition.
100 calls and still solution. New complained rejected aswell. The service is unacceptable.
When I bought my home standard bank inspected this home and gave a building certificate, electrical certificate and still the roof collapsed and I was told wear and tear.
100 calls and still solution. New complained rejected aswell. The service is unacceptable.
When I bought my home standard bank inspected this home and gave a building certificate, electrical certificate and still the roof collapsed and I was told wear and tear.
NS
Nathoma S's update28 Aug 2024, 10:14
Reviewer Update
I really hope this ger resolved. Its been a battle for 3 years since my roof collapsed and still in that condition.
100 calls and still solution. New complained rejected aswell. The service is unacceptable.
When I bought my home standard bank inspected this home and gave a building certificate, electrical certificate and still the roof collapsed and I was told wear and tear.
100 calls and still solution. New complained rejected aswell. The service is unacceptable.
When I bought my home standard bank inspected this home and gave a building certificate, electrical certificate and still the roof collapsed and I was told wear and tear.