DW
Deon W
1 reviews | Active since Jun 2022
27 Jun 2022, 16:19
Insurance complaint.
I have been struggling from the 18th may to get In contact regards to my pool , pool pump and stains in my pool . I tried to phone I have sent emails without any response any type of feedback would be appreciated. I have also contacted via email the insurance complaints and still no response.
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Replies (3)DW
Deon W's updateReviewer Update
26 Jul 2022, 21:03Standerbank contacted me once and gave me a claim number ...still waiting for information regarding my claim ..I tried to phone stayed on hold for 30min and then the phone just goes dead ...sent a email again today and still no response .
DW
Deon W's update26 Jul 2022, 21:03
Reviewer Update
Standerbank contacted me once and gave me a claim number ...still waiting for information regarding my claim ..I tried to phone stayed on hold for 30min and then the phone just goes dead ...sent a email again today and still no response .
DW
Deon W's updateReviewer Update
04 Aug 2022, 10:52So another week has passed and I am still waiting for the senior to contact me at this point I feel that I would rather look into another service provider as this has been going on for longer than two months now. I just want a simple answer as I am a paying customer. What is the problem.
DW
Deon W's update04 Aug 2022, 10:52
Reviewer Update
So another week has passed and I am still waiting for the senior to contact me at this point I feel that I would rather look into another service provider as this has been going on for longer than two months now. I just want a simple answer as I am a paying customer. What is the problem.
DW
Deon W's updateReviewer Update
22 Aug 2022, 20:00Dear Standardbank I'm really disappointed in the service I have received or should I rather say not received from you guys it's been more than 4 months now and I have not heard anything back in regards to my insurance claim not a word no phone calls or anything this is utmost disgusting service I have been paying for my insurance for more than 11 years with you not missing any payments with no problems now I have to struggle as a client to get some sort of feedback from you...I am seriously looking in to cancelling my insurance with you and going to someone else who cares .
DW
Deon W's update22 Aug 2022, 20:00
Reviewer Update
Dear Standardbank I'm really disappointed in the service I have received or should I rather say not received from you guys it's been more than 4 months now and I have not heard anything back in regards to my insurance claim not a word no phone calls or anything this is utmost disgusting service I have been paying for my insurance for more than 11 years with you not missing any payments with no problems now I have to struggle as a client to get some sort of feedback from you...I am seriously looking in to cancelling my insurance with you and going to someone else who cares .