ZG
Ziyanda G
1 reviews | Active since Aug 2013
25 Feb 2016, 20:04
insurance claim taking very long
I submitted my claim 07 December 2015, there were delays with assigning me to the repairer and haven't been contacted by the repairer or std bank to book the car. No one is coming back to me with feedback I've been the one doing the phoning. I sent an email to Kyle September on Monday NO FEEDBACK. I phoned this afternoon and was told that Kyle will be informed to contact me NOTHING. Am I actually going to be assisted?
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Standard Bank Insurance's replyOfficial
26 Feb 2016, 13:32Hello zguzuba,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank Insurance's reply26 Feb 2016, 13:32
Official
Hello zguzuba,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***