CJ
Cheslyn J
1 reviews | Active since Mar 2014
17 Jun 2020, 10:56
Insurance Claim not resolved 1 month later
Good day I had a pipe burst 21 May which has been repaired. There has been subsequent water damage and I informed Standard Bank Insurance the very next day. I had 2 assessors out to inspect the damage. I have been constantly following up with SB Insurance as to when the repairs are going to take place. It's nearly a month later and I am still stuck with the damages. Nobody has the decency to call me back - when I call you wait quite a while to get through to someone
Helpful (0)
Replies (1)0
Replies (1)CJ
Cheslyn J's updateReviewer Update
26 Jun 2020, 13:08You tried to call me 2 days ago. I was unable to take your call immediately.
I rep**** to your email a few minutes later stating that you may call me.
Now I am battling for someone to call me yet again.
I cannot struggle like this every time???
I even tried calling your call centre but waited so long that my airtime ran out!
I rep**** to your email a few minutes later stating that you may call me.
Now I am battling for someone to call me yet again.
I cannot struggle like this every time???
I even tried calling your call centre but waited so long that my airtime ran out!
CJ
Cheslyn J's update26 Jun 2020, 13:08
Reviewer Update
You tried to call me 2 days ago. I was unable to take your call immediately.
I rep**** to your email a few minutes later stating that you may call me.
Now I am battling for someone to call me yet again.
I cannot struggle like this every time???
I even tried calling your call centre but waited so long that my airtime ran out!
I rep**** to your email a few minutes later stating that you may call me.
Now I am battling for someone to call me yet again.
I cannot struggle like this every time???
I even tried calling your call centre but waited so long that my airtime ran out!
