INSURANCE CLAIM FOR VEHICLE WRITTEN OFF

I was involved in an accident on the 19th November 2017 and I called Standard Bank Insurance to log a claim, my claim was the assigned to Siboniso Dlamini. The service was very poor as he did not communicate and would make promises to call back and never did. I have been having endless troubles with this department from the word go, in December when I would call in there would be full day sessions/ year end function and my calls would never be returned. My claim was then transferred to Nomusa at PRCB. I have submitted all the necessary documentation however to date I have not received any feedback The service overall has been very unpleasant and I am willing to take it as far as I possibly can

Please urgently assist as this claim has taken too long which has resulted in financial losses and added stress I would like you to investigate this matter and pay the claim.

I look forward to hearing from you as soon as possible.

Yours sincerely

Stanley Mashego ********** / ********** 329