ML
Marius L
1 reviews | Active since Nov 2020
17 Oct 2022, 15:43
Insurance cannot ok a case and then not pay
A consultant phoned me to assure me the matter was sorted and the agent that did the work will call me and returned the goods they tested. The agent now called me stating that the insurance refused to pay him and I also refuse to pay my monthly instalment until the matter is resolved. Please do not send me private messages as I cannot read them on my side.
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Standard Bank Insurance's replyOfficial
17 Oct 2022, 16:08 Thank you for posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint to reach resolution.
Kind regards
Complaint Resolution Centre
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint to reach resolution.
Kind regards
Complaint Resolution Centre
Standard Bank Insurance's reply17 Oct 2022, 16:08
Official
Thank you for posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint to reach resolution.
Kind regards
Complaint Resolution Centre
This matter will be assigned to a resolution specialist who will contact you and investigate the basis of your complaint to reach resolution.
Kind regards
Complaint Resolution Centre