INFERIOR BANK. NOT STANDARD.

If I could rate them a negative amount of stars, I would. Standard bank's claims card is a complete mess. Their list of retailers to use the card at, I knew of 6 of those retailers. They really give you a list of places you would not even purchase anything from. It's like they don't want to help you replace what you've been deprived of even though you pay an insane amount for insurance. I have insurance over my car, home and every valuable item I own. My phone of 4 years was ****** and they can't even pay that out? I wonder how they act when it's your car or something even more expensive than a phone. The people committing insurance ***** are the insurers themselves. They're so reluctant to give you what you PAID FOR. Give people their money to do with as they wish and use where they wish because that is what they are paying for. You have no right to dictate how people spend something they worked hard paying for, which is Insurance made easy. Made reliable. I have even went to Capitec to get a new bank card because Standard Bank can't even help me with something as simple as unlinking my old bank account that I have closed, from my internet banking account. I can't internet bank. And I sure as hell am done talking to people about the same issues a thousand times over. People pay for services and don't receive them and then they still have the audacity to act like they're the ones doing you a favour when they would not be profiting if not for the consumer? MADNESS. I will be banking elsewhere. Paying for insurance elsewhere. Standard Bank standards have dropped so low, they shouldn't be calling themselves 'Standard' Bank. Sickening.