*********** Service Model

I am shocked and utterly disappointed. Phoning this bank is terrible I was transferred 5 times cause of so much segregation in a business. Oh, I can't help please hold while I transfer, Oh phone this number .... the number doesn't work. Get transferred some Autobot saying you will be answered when available!!!! Notice was given to the Home load insurance in April.... still debiting. My mom passed away in July they cant even tell me how to give them notice of her death and how to stop the debits cancel everything and start the process. Beware do not put your eggs in one basket here cause you will literally need to call each department to find out what to do and when you are at that department you will be transferred again to sections within the department where either no one answers the phone or the number they give you ***DOES NOT WORK!!!!!!!! There is no ease for the client when they designed their *********** servicing