RL
Raymond L

1 reviews | Active since Jul 2024

31 Jul 2024, 10:18

In breach of POPIA act

Key points of my concern are:

Unauthorized Debit Order: The R17800 debit order was processed without my consent, which is a breach of trust and an ********* practice. Lack of Communication: I was not informed or given any prior notice about this action, which goes against standard banking practices and customer rights. Affordability: There was no consideration of my financial situation or consultation with me regarding the premium amount that I can afford.

0
Replies (2)
RL
Raymond L's update31 Jul 2024, 14:27
Reviewer Update
I do not have insurance policy with standard bank insurance, you imposed this to me without hearing my side of story as whether I afford or agree.
RL
Raymond L's update31 Jul 2024, 14:30
Reviewer Update
Id - ***
Cell number - ***