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Akhona K

1 reviews | Active since Jul 2022

17 Apr 2025, 11:01

Impressed by Standard Bank’s Efficient Insurance Process

I recently submitted an insurance claim with Standard Bank, and I must say I am beyond impressed with the entire process. From start to finish, the service was professional, efficient, and stress free.

A special thank you to Portia Mphahlele, who was incredibly helpful, with in 24 hours the claim was approved, it was much faster than I expected. Their communication was clear and reassuring, and they made sure everything was handled smoothly and on time. It’s rare to experience such seamless service in the insurance space

Thank you, Standard Bank Insurance team and special thanks to my banker Kwanele Masoka for always available to assist me with my questions and troubles, he was also able to advise me even on this matter.

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Akhona K's update17 Apr 2025, 11:04
Reviewer Update
I forgot to mention Fatima Ebrahim the senior manager for Insurance claims :)