bM
bongi M

1 reviews | Active since Jun 2016

25 Apr 2017, 10:22

Ignored like a stop sign

<p>i sent a request to cancel my policy HLB ********** 96 as i have taken once out with KingPrice.</p> <p>First request was on the 14th of March and i had sent the new policy document as advised by their call centre agent. After a month I was asked to send the very same document that i had attached to Omnis group. Again I sent the document. On the 11th April Kathija Essop advised that the cover was not enough. I sent the amended cover document back. It is the 25th April and I still dont have a response.</p> <p>Not that I am surprised, Standard Bank is know for lousy service. That is actually the reason I changed my mind about changing my bank to them. Their actions lack intent.</p> <p> </p>

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