I regret ever taking this insurance

What i am saying is i did not know that upon canceling within the first month i won't receive my refund. I am desperate for this as my child and i have no food, no power. What must i do now?

Thank you

Is someone going to help me with this query?

Will someone at FNB help me with my complaint????

Good day,

I am writing this as a disappointed client of Standard Bank.

I took out a funeral plan for my family on the 22nd of October in which initially I thought I would be able to maintain. Recently I have found myself to be burdened financially in which I have asked to terminate my contract as well as receive a refund of my money.

I was told I cannot receive my refund as the cooling off period is over but I was not aware I cannot have my money returned back to me should I decide to cancel within the first month of my first debit.

My bank balance is on zero, my child does not have food, the fridge is empty and I ask where is the mercy and understanding of Standard Bank?

If I say I wasn’t aware that I cannot receive a refund upon cancellation within the first month of my debit order?!

I need my money refunded back to me. I cannot suffer because the terms and conditions were not clear to me please.

Here is my policy number FUN***

here is my email ***

Standard Bank you people are so horrible, I want my money back and remove the debi check mandate you have put on my account.

Standard Bank is truly HORRIBLE. To date no one has ever attended to my complaint. Disgusting, I swear I hate this company and will never recommend it to anyone.

Standard Bank is so unprofessional and disheartening. To date I have not received any communication. Am warning friends and family to stay away from this horrible bank.