1 reviews | Active since Oct 2018
Horrific & Pathetic Claims Experience
Last Friday, 26th of October 2018 I logged a compliant about Standard Bank Insurance. I received a call from a consultant advising me that a claims consultant will call me shortly during business hours of Friday. Well just to let you know that it's now 14h50 today 29th October 2018 and I've not been contacted yet. Crime in our area is growing however Standard Bank Insurance fails to acknowledge my numerous attempts of trying to contact them to log my claim. What a pethetic experience.
Good day
Thank you for your e-mail received, we apologise for the undue frustration caused.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly please provide us with your identity number and policy number to assist further
We patiently await your response
Good day
Thank you for your e-mail received, we apologise for the undue frustration caused.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly please provide us with your identity number and policy number to assist further
We patiently await your response