Horrible Service and No Communication

Item: Standard Bank Insurance
Rating: 1
Author: Louis G

I've been trying to settle a claim with Standard Insurance Limited since 6 December 2017, nearly 2 months. Emails simply go unanswered and when you phone the call center you have to spend 20 minutes on hold before hearing a number of promises which never come to fruition. Absolutely useless and disgraceful!!!

Helpful (0)

Replies (1)

Standard Bank Insurance's replyOfficial

26 Mar 2018, 08:50

Thank you for allowing us the opportunity to look into your matter.

Your concerns was noted and escalated to our management team to address accordingly.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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Standard Bank Insurance's reply26 Mar 2018, 08:50

Official

Thank you for allowing us the opportunity to look into your matter.

Your concerns was noted and escalated to our management team to address accordingly.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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