TN
Thembela N

1 reviews | Active since Jun 2022

29 Jun 2022, 09:17

Horrible service

Most horrible service I've ever experienced in my life. I claimed for my car window on the 30th of May 2022 today is the 29th of June 2022 and my window has not been replaced yet. I had an appointment yesterday for the car window to be fixed then got called again informing me that the window has not been delivered yet. I'm a woman and I have been driving this car in this state for a whole month. I'm definitely canceling my insurance after this.

0
Replies (2)
TN
Thembela N's update01 Jul 2022, 16:18
Reviewer Update
Hi my husband is the policy holder and I'm the regular driver. His ID number is ***
TN
Thembela N's update05 Jul 2022, 11:15
Reviewer Update
Hi it's the 5th today and no call from anyone. My window is still not fixed, the place standard bank assigned to fixed our window called my husband yesterday telling him that the window has not been delivered even yet and they took time because their account with Kia was not up to date. How is that our problem? Why must we suffer because of they don't pay their bills? I need assistance with this please.