mM
mapule M
1 reviews | Active since Nov 2012
28 Jun 2021, 10:03
Horrible Funeral Policy Claim
My father passed on the 10th of June in MVA , we managed to successfully submit the claim on the 18th June. After the ups and downs we did.
Till today they haven't paid the claim, how are we supposed to burry my father if his Funeral policy doesn't pay? where are we going to get the money for Funeral expenses?
I have been calling each and everyday, they tell me "They escalated my claim "
No feedback. I tried to call today but they don't answer!
Please help me i want to Burry my father , he never missed his premiums.
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Replies (2)mM
mapule M's updateReviewer Update
29 Jun 2021, 14:14How long should i wait ? I have been calling but no one picks up my calls. i have been holding over an hour now
mM
mapule M's update29 Jun 2021, 14:14
Reviewer Update
How long should i wait ? I have been calling but no one picks up my calls. i have been holding over an hour now
mM
mapule M's updateReviewer Update
29 Jun 2021, 14:23Now Standard Bank paid only the lumpsum amount , they didn't pay the Burial amount and the Groceries monies.
Where do i complain, because they don't answer their calls? My father's policy was over 18 Months , we are short paid.
Where do i complain, because they don't answer their calls? My father's policy was over 18 Months , we are short paid.
mM
mapule M's update29 Jun 2021, 14:23
Reviewer Update
Now Standard Bank paid only the lumpsum amount , they didn't pay the Burial amount and the Groceries monies.
Where do i complain, because they don't answer their calls? My father's policy was over 18 Months , we are short paid.
Where do i complain, because they don't answer their calls? My father's policy was over 18 Months , we are short paid.