MW
Morne W

1 reviews | Active since Jan 2017

02 Mar 2017, 02:32

Home Owners Insurance

<p>I have logged a claim with Standard bank insurance on the 14 Feb 2017 for a geyser that are at the point of bursting. I wanted them to send out their agents/handyman to resolve this issue and stop a major claim from happening. Sitting already in March and a caouple of emails later I still have not received any communication from them, no body have tried to contact me via email or anything and my geyser is now leaking through the ceiling and costing me thousands of rands in water usage.</p> <p> </p> <p>I think this is very bad service from Standard bank.</p> <p> </p> <p>I have to pay a huge insurance fee and now a huge water bill as they have not fixed my geyser as yet.</p> <p> </p> <p>Below please find the email address I am using for communication with them (From their website)</p> ********** ********** <p> </p> <p>Regards,</p> <p>Morné van Wyk</p>

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Replies (2)
MW
Morne W's update02 Mar 2017, 21:06
Reviewer Update

User Name = vwykmorne

Contact number = +***48

ID Number = ********** 249087

Policy Number = unknown

Claim Number = That is the reason for the complaint I have logged. Nobody has provided me with a Claim Number as to date......

MW
Morne W's update06 Mar 2017, 23:49
Reviewer Update

This is really bad.......

Even after I have raised this on Hello Peter I only get one email that asks for information and then nothing.... Standard Bank never forget to take money but slow in response...... We are now in Month 3 of this claim and nothing has happened as yet..... Wonder if they are this slow on all other issues as well?

Please can somebody resolve this for me...... I need to replace a geyser A.S.A.P.