Happy Client

Fact that I have used other long existing companies for car insurance, I could compare standard bank insurance's service with others. The assistance I got from Phumzile Ngcombela made the whole process for me less stressful, from the day I called in when I had an accident, she was patient with me, she tried to calm me down, within an hour, my vehicle was towed away from the accident scene. She was clear on which documents are needed, and from there, would give me feedback on how far is the process. I am glad I got a consultant who enjoys what she does, I felt valued because of how she handled my claim. Any questions I had, she would address them, if it was not her area of expertise, she would make sure to connect me with relevant departments. I am happy my claim was authorized.