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Akhona N

1 reviews | Active since Mar 2013

12 Sept 2024, 17:12

Great Service from Nompumelelo Nkabinde

I have been frustrated with Standard Insurance Brokers as I had always insured my two Properties with them. These properties were always rented out and I wanted to add a third property. I spoke to different consultant for the past two weeks without any help and I was transferred to one consultant to another and to business which they confirmed that they cannot insure under business and the properties should insured under personal lines. I spoke to Nompumelelo Nkabinde who was professional and knew what she was doing and cancelled the other cover that I was made to take by your sales department for the same properties and added the third property to the current policy and engaged the underwriter who confirmed that they can insure me. I wish you could train all your consultant like how Nompumelelo handle this transaction. She knew what she was doing and called me back to provide feedback. Thank you

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