Geyser housing resultant damage claim not being attended to - ATTEMPT 2

<p>About 5 months ago we had a leak from the geyser on our roof. We informed Std Bank Insurance and they sent plumbers out who fixed the leak, however they completely destroyed the housing around the geyser. They said they would be back to fix it and never came back. I have reported it to Std Bank Insurance 4 or 5 times now, and nothing has happened. Now when I call, it seems the call centre is offline. I am tired of explaining the same story over and over and over again and as a last resort, I am now using Hello Peter in the hopes that someone will attend to this issue.</p>