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ctheronj C
1 reviews | Active since May 2017
26 Jul 2024, 07:51
Funeral policy not paid
We all know the reasons we take Funeral insurance. Standard seems to not know or understand the importance of a grieving family by adding to our grieve by dragging their feet and still not paid my brother's funeral cover. My Mother passed away 10 days ago and yet.....we're still waiting on Standard Bank to fulfill their obligations. Our next step will certainly be Ombuds
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ctheronj C's updateReviewer Update
26 Jul 2024, 13:07So I suppose we have to wait another 10 days for this to happen as it is already past midday and no phone calls as yet. This is absolutely pathetic service!
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ctheronj C's update26 Jul 2024, 13:07
Reviewer Update
So I suppose we have to wait another 10 days for this to happen as it is already past midday and no phone calls as yet. This is absolutely pathetic service!
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ctheronj C's updateReviewer Update
26 Jul 2024, 15:32Hopefully my brother will still be contacted today 😠😡
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ctheronj C's update26 Jul 2024, 15:32
Reviewer Update
Hopefully my brother will still be contacted today 😠😡
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ctheronj C's updateReviewer Update
27 Jul 2024, 09:16As a consumer, I have to inform the public about funeral cover with Standard Bank Insurance. These guys duck and dive and do not respond to queries and do NOT pay funeral cover within 48 hours. If they say they do, wait until you need them and you'll see what I'm talking about. Have to wait another 8 working days and even that may change. The way I see it, we'll get to my Mom's first year away and still wait on Standard Bank to fulfill their responsibilities.
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ctheronj C's update27 Jul 2024, 09:16
Reviewer Update
As a consumer, I have to inform the public about funeral cover with Standard Bank Insurance. These guys duck and dive and do not respond to queries and do NOT pay funeral cover within 48 hours. If they say they do, wait until you need them and you'll see what I'm talking about. Have to wait another 8 working days and even that may change. The way I see it, we'll get to my Mom's first year away and still wait on Standard Bank to fulfill their responsibilities.