Funeral Policy

I have been trying to get hold of Standard Bank regarding my funeral policy, but I have been unable to reach anyone. Every time I call, I get transferred and end up waiting on hold for about 20 minutes or more while listening to music, and then the call eventually cuts off.

I have also requested call-backs, but this is now the third day and no one has contacted me. This is extremely frustrating, especially since I need assistance with my funeral policy.

I would really appreciate it if Standard Bank could urgently assist me or return my call.