FRUSTRATED

Hi my name is Pedro Jacobs. I just want all of you to know about Standard Bank's poor service. My late uncle Leon Jacobs passed on 2018 and he had life insurance policies at Standard bank for his loved ones for when he pass away. It's been just more than 3 years now and all we have received so far is excuse after excuse. My uncle did not left excuses for us behind but his life policy money. He trusted Standard Bank with his estate and this is how they repay him. Standard Bank's motto is 'Moving Forward' but our lives is moving backwards because of poor service. I'm at that point where I'm demanding that who ever is working with my uncles estate to pay us what is due to us. Just like you have a life to live so do we. Frustration is boiling over.