**********, MISLEADING AND *****

LAST YEAR AT THE BEGINNING OF NEVER I GOT A CALL FROM STANDARD REGARDING CONVERSION OF MY POLICIES. I HAD PREVIOUSLY COVERED MY BROTHER AND MY SISTER SEPARATELY AND ON MY POLICY IT WAS ME AND MY DAD. I TOOK THE NEW POLICIES OF WHICH THE COVER WAS LESS AND THE BEFIT AMOUNT WAS MORE. I WAS ADVISED THAT THESE NEW POLICIES WILL REPLACE MY OLD POLICIES. THIS MORNING I NOTICED 6 DEBIT ORDERS FROM STANDARD BANK. I WENT BACK AND I DISCOVERED THAT THE OLD POLICIES WERE NOT CANCELLED AND FOR 3 MONTHS I'M BEING DOUBLE DEBITED BY STANDARD BANK. LEVEL OF INCOMPETENCY WILL THAT CALL CENTRE ITS OVERWHELMING. FOR 3 MONTHS STANDARD BANK HAVE BEEN *****ING FROM ME. THE POLICY OF R175,88 REPLACED R150, AND R41,88 REPLACED R44, R30.26 REPLACED R44. STANDARD BANK HAS R745 I WANT MY MONEY BANK INFACT IM EVEN CONSIDERING ON TAKING MY BUSINESS ELSEWHERE I HAVE BEEN YOUR CLIENT SINCE 2005 MAY I SHOULD CONSIDER OTHER COMPANIES THAT PRIDE THEMSELFS WITH HONESTY AND INTERGRITY AND WHO TREATS THIER CLIENT FAIR. MINA I WANT MY MONEY IF I MEANS I SHOULD GO TO OMBUDS FOR LONG TERM AND FAIS I SHALL DO SO. THEY DIDNT SEND ME DOCUMENTS INSTEAD THEY SENT ME POLICY DETAILS OF ANOTHER CLIENT NOW MAKES ONE AM I SAFE HERE OR SHOULD I CANCEL ALL MY POLICIES.