Five Star Customer Service - Phumzile Ngcombela & Nelly Nene

I have been a StanSure Insurance client since 2016 and have experienced nothing but outstanding customer service to date.

Even though accident claims are a daunting & frustrating process, I was given peace of mind with my recent accident claim.

I commend Standard Bank Ins. Claims Consultant - Phumzile Ngcombela for her level of professionalism and excellent service. Not only was she friendly on the phone, she was also informative & on the ball with the entire claims process.

I also appreciate the additional great service from Nelly Nene - also a Claims Consultant.

The above ladies are true assets to Standard Bank.

Thank you is not enough. *****

Regards Ms C Tshabangu