Financial surbotage, desertion and No Accountability

Here is an interesting story about my car there people and a RMI approved Panel Beater I'm Durban umngeni..

I can genuinely say this now. You guys work hand in hand with doddy business.the fact that I have not received any findings about my R400 0 ****.even after I gave you guys enough evidence to prove East Coast Panel and Paint umngeni in not playing by the rule's.

Until this day Pascal Lynch my agent has never contacted me this lady was only active in the beginning in May from may till today I don't remember receiving her communication. Here's why.

Full Review:

I am writing this review as a severe warning to all potential customers, especially those navigating insurance claims. My experience with East Coast Panel & Paint (Umngeni) was a 5-month lesson in deception and financial sabotage, not a vehicle repair.

The False Promise & "Help": I was initially lured in by a white gentleman who promised they could"help me" even if I didn't have the money for my insurance excess. He promised complete repairs within 3 weeks. This was the first of many lies.

The 5-Month Ordeal:

· Ghosting & False Promises: After a month, the gentleman was nowhere to be found. Our communication shifted to WhatsApp, where their update strategy was to send the same photos from different angles for FIVE MONTHS, creating the illusion of progress. Only an in-person visit revealed the truth: my car was neglected. · Financial Sabotage: They confirmed they would help with the excess but then added nearly R10,000 to the original quote without justification. I was trapped. To clear my name and get my car back, I was forced to pay an excess that Standard Bank had confirmed in writing was R4,000, but they then falsely claimed was R8,000. · Deliberate Delays & Lies: I was **** to about release dates repeatedly, just to make me go away. On the promised release day, I waited from 3 PM until 7 PM (they close at 5 PM) only to be sent home without my car, as their work was incomplete. · Shoddy Work & New Damages: After 5 months, the car was returned in a disgraceful state. The original issues were not fixed, and they had damaged my driver's key hole, left the back seats inoperable, and missing nuts on the exterior. Their promised "inspection" was another lie.

The Collusion & Lack of Accountability: It is my firm belief that East Coast Panel& Paint and Standard Bank are working together in this scheme. The bank showed no concern over the 5-month delay, the inflated costs, or the *****ulent excess demand, raising serious questions about their partnership.

Final Warning: This garage conducts doggy business with zero transparency.Their communication is robotic and in bad faith. They are mature individuals who will lie to your face without hesitation.

Do not make the same mistake I did. If your car is here, go in person immediately to reclaim it. I am profoundly disappointed that such a business is allowed to operate, exploiting customers with impunity.

Vehicle: Suzuki S-Presso Duration of "Repair":May to September (5 Months) Insurance Involved:Standard Bank

Until today standard had never accountable for lying about a bumper to bumper inspection nor sending any form of apologize it's clear I was just another black men