Fed up with poor service.

This time I've had it with the legal insurance of standard bank, you pay for no service, you need to write a review 1st to get assisted, they gave me an alternative number ending in 873 and the other number ends with 999, you dont get assisted through either one of these numbers few months back they mentioned the issue will be sorted out, one day you'll need urgent legal assistance and you wont get ahold of them, when you decide to respond to this message just let the cancellation department contact me, im even thinking of changing my hospital plan, my disability cover, my bank account, my life cover, if I could even change my home loan i would im sick and tired of this now. Please let cancellation department contact me.