Falsifying information to reject claims

<p>I had a claim which they took 5 months to reject, they claimed that i did not allow their assessor to enter my property when i did agree but their assessors dont work on weekends only during working hours and so i do so availibility was the issue but Standardbank says that i denied access when asked for proof of this they are unable to provide, his assessment showed "Unable to determain cause of damage" as well as "Maybe" so they reject claims on 1 man opinions and not facts, they also initially rejected my claim 3 years ago on lack of maintanance so when i maintained the property they said that they are unable to assess damages due to me doing repairs?? 4 months to finalise this claim in that 4 months i could have sorted out my damages as now i am faced with even more damages due to the storms that are taking place now, 15 people told me that Standard Bank has rejected their claims as well due to assumptions of what they think caused damages which they will normally reject due to lack of maintance but damages only occur during storms but they say it is not storm related? Standardbank has given me countless problems with claims they offer no security when a drunk driver drove into my wall and my property was standing open at 2 am - they advised me to call after 8 to register a claim?? useless insurance company i EVER came across</p>