IP
Ian P
1 reviews | Active since Jul 2013
24 Dec 2018, 10:45
Failure
Over a year ago I phoned SBI, to transfer my insurance policies to another account. Three days ago I went in for an operation, knowing this I contacted SBI in advance to query about my hospital plan and was given the details for the claim. When I wanted to process the claim I was told that my plan was cancelled last year. How is this possible when I asked for it to be transferred and why was I not informed when I phoned to query this.
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Replies (2)IP
Ian P's updateReviewer Update
01 Jan 2019, 01:17So I got a call from a Mohammed, who informed me that the ticket is being closed, its still not resolved, plus I picked up that the debit order that I thought was an insurance premium is for an ASB premium. I did not sign this off or agree to it.
IP
Ian P's update01 Jan 2019, 01:17
Reviewer Update
So I got a call from a Mohammed, who informed me that the ticket is being closed, its still not resolved, plus I picked up that the debit order that I thought was an insurance premium is for an ASB premium. I did not sign this off or agree to it.
IP
Ian P's updateReviewer Update
07 Jan 2019, 16:15Still no contact since your reply, can I have this issue resolved?
IP
Ian P's update07 Jan 2019, 16:15
Reviewer Update
Still no contact since your reply, can I have this issue resolved?