Extremely Poor Service – Claim Still Not Resolved After a Month

I reported a water leakage over a month ago (Claim No: HLB/2026/494639), and to this day, the issue is still not fixed. A team came out, dug up my property, and then left it in that state without completing the repair. No one has returned since.

Meanwhile, my water meter continues to run, and I am now incurring high water costs because of this unresolved issue.

This level of service is unacceptable. How does it take over a month to fix what should be a straightforward problem? There has also been little to no communication or follow-up, which makes the situation even worse.

I expect urgent intervention to:

* Fix the leak immediately * Restore my property * Address the excessive water costs I’ve incurred due to this delay

Very disappointed with how this has been handled.