Extremely Poor Response for multiple water leaks

I have been a paying customer with Standard Bank for approximately 50 years. My current complaint is with Standard Bank Insurance Brokers who don't seem to realise that water is a valuable resource and any leeks should be seen to as soon as possible.<br> <br> On 12th January I realised that the water meter continued turning despite no open taps and had this investigated by a plumber friend. Unfortunately he let me down so called Standard Bank Call Centre on 4th February 2016 and requested that they appoint one of their plumbers - received an sms with reference number. AGAIN No response so called again on 12th Feb (10 days later) spoke to Ronel who promised to call back. AGAIN no response, my calls not returned. <br> <br> On 18th February 2016 (14 days) Lerato appointed a plumber. JD Reliable and Maintenance concluded there were two major leaks. They submitted an inaccurate quote stating leaks were within 1 meter thus it as one claim whereas the distance is 3 1/2 meters.<br> <br> 24 February 2016 called Stephen Raselobi who investigated. No further progress, copious amounts of water is being wasted and no NO COURTESY CALLS from Standard IB to see if my problem has been solved. Terrible service.